0769 8397 0328

常见问题

常见问题


Q1. Can I have a sample order for LED light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.


Q2. What is your main product line is made?

A:We mainly produce LED application classes and industrial lighting fixtures. Including daily life indoor lighting and out-door lighting. (LED Panel Light, LED Flood Light, LED High Bay Light etc. )


Q3. Do you have any MOQ limit for LED light order?

A: Low MOQ, 1pc for sample checking is available.


Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.


Q5. How to proceed an order for LED light?

A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.


Q6. Is it OK to print my logo on LED light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.


Q7: Do you offer guarantee for the products?

A: Yes, we offer 5-7 years warranty to our products.


Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i including re-call according to real situation.

联系我们

电话: 0769 8397 0328

传真: 0769 8350 0328

邮箱: alex@lonsnglighting.com

地址: 广东省东莞市常平镇司马门前路3号

分享

Copyright © 东莞珑鑫照明科技有限公司 版权所有 | 网站地图 | 技术支持 | 粤ICP备19083837号